Lack of responsibility — the beginning of an epidemic?!
Lately, I’ve been encountering a lot of “empty words” with little action behind them. People talk a good game, but when it comes to taking action or producing the “CORRECT” results, it’s just not happening. It seems few people take responsibility for their actions or in these cases NON action…
First Peeve — I recently acquired a new HP printer on eBAY, and the experience I had with the seller was abominal. I’ll refrain from mentioning where or who the person is to avoid embarrassing the person (or avoiding any physical harm that may come to me because of it) but it was claimed that the item was shipped 4 days after the auction was over AFTER I inquired via email — no courtesy informing that it was shipped, I had to ask. It took a few more emails to find out how it was shipped and more.
A week went by and NOTHING, (it was only coming from the Mid-West to Washington, DC area so it should have come in 2-3 days.) I contacted the seller again and was told that they’d look into it. A few days later, the postman appeared with the package and the date of shipping was the 18th! When I gave the seller negative rating on eBAY for slow response/shipping, I was also dinged for “poor communication” — the seller blamed the spouse for not shipping it when they were asked, but I was the one who got blamed for poor communication… DUH!? The seller ‘says’ they believe in good customer service, well perhaps the seller should read Stew Leonard’s basic two rule philosophy on customers — located in the Connecticut – NYC Metropolitan area, the chain of stores are known for its customer-service policy, which greets 
shoppers at each store’s entrance etched into a three-ton rock:
- The customer is always Right!
- If the customer is ever wrong, reread rule #1
Second peeve — I met a person who told they could “help” get my notecards into a major gift shop. I gave the person a package of my cards and one of the “flaring gun” photos from the Presidential Salute Battery. Sent a thank you note to the person indicating I’d be following up with them along with another rare photo of the “backup gun” firing. Called the person to follow-up. Left several messages, tried to see the person at their location — no luck — I guess one can’t take people at their word any more.
I could add at least 10 more, but on to more productive things…
Tags: Connecticut, eBAY, notecards, NYC, photographs, Stew Leonards
